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Apple AC Wall Plug Adapters

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Date posted

The Hazard

In very rare cases, certain of these adapters may break and create a risk of electrical shock if touched.

What to do

Stop using your adapter and check it - visit the support section of Apple's website for information about how to identify the affected adapters. If you have an affected adapter:
• complete the online form and Apple will send you a replacement adapter, or
• visit an Apple Retail or Apple Authorised Service Provider to exchange your affected adapters.

Availability

Affected adapters were supplied with Mac and certain iOS devices between 2003 and 2015. They and were also included in the Apple World Travel Adapter Kit.

The Problem

Apple has determined that, in very rare cases, certain adapters may break and create a risk of electrical shock if touched.

Product Identifiers

Affected adapters have 4 or 5 characters or no characters on the inside slot where it attaches to an Apple power adapter (see images).
Redesigned adapters have a 3-letter regional code on the inside slot (EUR, KOR, AUS, ARG or BRA).

Supplier Contact

Apple Inc
0800 692 7753 Visit their site
Address

PO Box 91201, Auckland Mail Centre, Auckland 1142

Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website - www.mpi.govt.nz