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TOSHIBA Laptop/Notebook Battery Packs - Expanded recall action

Date posted

The Hazard

The affected batteries may overheat because of a short circuit.

If batteries overheat, they can be fire and burn hazard to consumers.

This recall is an extension of a previous Toshiba laptop battery recall in January 2016.

What to do

1. Visit the Toshiba website to validate if your Battery Pack is affected.

2. If affected you will be asked to register to receive a free replacement Battery.

3. Turn your PC off, switch off at the wall, unplug the AC adaptor and remove your battery. You can use your computer on the AC adaptor without the battery.

Product Identifiers

January 2016 Recall: Affected batteries supplied from June 2011 to September 2015
as a replacement battery for, or with, various models of Portégé, Satellite, Satellite Pro and Tecra.

Extended recall: Affects batteries supplied from July 2013 to November 2016
as a replacement battery for, or with, Satellite models – additional batteries affected.

Users who previously checked and determined that their battery pack was not affected by the January 2016 Recall should re-check their battery packs.

Supplier Contact

Toshiba Client Solutions ANZ Pty Limited
0800 445 439 Visit their site

Earlier January 2016 recall

Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website - www.mpi.govt.nz