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Canon PowerShot SX50 HS Compact Digital Cameras


Date posted

The Hazard

The rubber section of the viewfinder may have a chemical contaminant (zinc bi\s) that may cause an allergic reaction (rash) in people with sensitive skin.

What to do

Contact the Cannon Customer Support Centre to arrange for your camera to be inspected and if required have the viewfinder replaced free of charge.


Models manufactured between 1 September and 15 November 2013.

The Problem

A by product in the manufacturing process for the rubber section of the viewfinder has resulted in the formation of a

Product Identifiers

The recall only affects cameras with serial numbers beginning with "69", "70" or "71" and where the sixth digit is "1". See images for serial number identification

Supplier Contact

Canon New Zealand
Email 0800 222 666

When calling the freephone number select option 3 – then option 1. 

Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website -