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Goldair Wall-mounted Bathroom Fan Heaters, models 3108 and 3109

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Date posted

The Hazard

The affected heaters have the potential to cause a fire.

What to do

Consumers must use a licenced electrical worker to remove the unit.

To take up the replacement offer, the electrician will need to cut off the power cord and return it along with the rating label (shown) to Goldair. Send the power cord and rating label (shown) to Goldair with return name and address details and a new model Goldair bathroom heater will be sent back.

The heater should then be destroyed. It must not be reused or resold.

Availability

Affected heaters were sold nationwide from 2002 to 2010.

The Problem

As the heaters age and begin to fail they fail unsafely and can overheat and catch fire.

Product Identifiers

Wall mounted bathroom fan heaters.
Model numbers affected:
#3108
#3109

Supplier Contact

Email 0800 232 633
Address

P O Box 100 707, NSMC, Auckland

The contact centre is available between 8am - 5pm Mon - Fri.

The importer of these heaters is no longer trading. However, as a goodwill gesture, the current NZ importer and distributor of Goldair products is offering free replacement heaters to affected consumers. The removal and installation of the heaters is at the consumers cost. 

Prohibited Product  

On 26 June 2014 Energy Safety issued the Electricity Regulations (Prohibited Electrical Appliances – Goldair Branded Wall-mounted Fan Heaters Models 3108 and 3109) Notice (No. 2) 2014.  

Products included in prohibition - Goldair Branded Wall-mounted Fan Heaters, Models 3108 and 3109 

As of 19 June 2014 it is prohibited to:  

  • Sell, offer for sale and install 3109 model heaters
  • Use any 3109 model heaters
  • Sell, offer for sale  3108 model heaters
  • Use 3108 model heaters manufactured before 1 January 2008 (see prohibition notice for more detail) 

See the prohibition notice here.  

For more information on prohibited electrical products go to the Energy Safety website here.

 

Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website - www.mpi.govt.nz