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Goldair GBH400 Bathroom Heaters (batch G328 only)


Date posted

The Hazard

A specific batch of GBH400 Bathroom Heaters have the potential to cause a fire.

(Note: other Goldair heaters are not included in the recall)

What to do

Stop using your heater. Check the rating label on the left hand side of the heater to see if it is affected, see product identifiers below.

If your heater is affected, Goldair will send you a free replacement. To take up the offer - you need to ring Goldair to register. Goldair will send you a recall pack including a freepost courierbag.

Use a licenced electrical worker to remove the unit. Then cut off the power cord and return it along with the rating label sticker (shown) to Goldair using the courier bag provided. The heater should then be destroyed. It must not be reused or resold.

When received by Goldair, a new model Goldair bathroom heater will be sent back to you.


Affected heaters were sold at Goldair stockists nationwide between July 2007 and July 2012.

Product Identifiers

Model No. GBH400 (marked on the rating label).

Affected heaters also have G328 marked on the rating label.

If the label has RW0810 marked on it, it's not included in this recall.

This recall does not effect any other Goldair Bathroom Heaters.

Supplier Contact

Email 0800 232 633 Visit their site

More information 

The original importer of these heaters is no longer trading.

However, as a goodwill gesture, the current NZ importer and distributor of Goldair is offering free replacement heaters to consumers with affected heaters.

The removal and installation of the heaters is at the consumers cost.


Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website -