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MacBook Pro (Retina, 15-inch, mid-2015 model)

Date posted

The Hazard

Apple has determined that in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk.

What to do

If you have an older generation Apple MacBook Pro: follow the instructions and use the serial number lookup tool, to determine if it is affected and eligible for the battery replacement program.

If your MacBook Pro is affected (see process for checking your battery below), stop using it and follow the instructions to have the battery replaced.

Product Identifiers

Apple MacBook Pro (Retina, 15-inch, mid-2015 model)

Affected units were sold primarily from September 2015 to February 2017 and affected batteries are identified by the MacBooks serial number.

Identifying if your laptop has one of the affected batteries
Check to see which 15-inch MacBook Pro you have, to do this:
Choose 'About This Mac' from the Apple menu in the upper-left corner of the screen.
Confirm the model is “MacBook Pro (Retina, 15-inch, Mid 2015)”. If this shows any other model you do not need to do anything further.

If you confirm you have the potentially affected model, visit:
support.apple.com/en-nz/15-inch-macbook-pro-battery-recall and enter your computer’s serial number to see if it is affected and eligible for this program.

This program does not affect other MacBook Pro models.

Supplier Contact

Apple Inc
Visit their site

Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website - www.mpi.govt.nz