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Number 8 and Nouveau branded panel heaters, sold nationwide at Mitre 10 and Mitre 10 MEGA stores from February 2016

Date posted

The Hazard

The heaters may overheat and could cause a fire.

What to do

Stop using your heater immediately and check to see if its affected by using the product identifiers and YouTube video.

Contact the CDB call centre for instructions on how to receive a replacement heater.


Sold from February 2016 to October 2017 nationwide at Mitre 10 and Mitre 10 MEGA stores.

Product Identifiers

All heaters with the following date codes are affected:
4615 / 4715 / 4815 / 4915 / 5015 / 5115 / 5215 or xx16 / xx17
(xx = week - example week 49 is 4916)

See the rating label on the back of the heater control unit - to see the rating label you will need to remove the top 2 wall mounting screws and gently rotate panel forward.

Supplier Contact

Email 0800 777 160 Visit their site

PO BOx 100 707, North Shore Mail Center, Auckland

The CDB recall call centre is open between 8.00am – 8.00pm Mon - Fri

YouTube- instructional video

Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website -