Radio Systems Detachable AC Plug Adaptor Insert sold with PetSafe® and SportDOG® Brand Products
Some of the plug inserts have a manufacturing fault that causes them to break apart while being unplugged from a power socket.
If the enclosure of the detachable plug portion breaks, this can potentially expose live parts which can cause a dangerous electric shock.
What to do
If you have one of the products manufactured between 2009 and 2016, it is critical that you do not attempt to unplug it.
Call or visit the website to receive important instructions and support to remove it safely, this process will also include a replacement plug insert.
About Product Recalls
Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website - www.mpi.govt.nz