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Samsung top loader washing machines

Date posted

The Hazard

In some circumstances, there is a chance that moisture may penetrate the electrical connectors of the machines causing a spark and potentially a fire hazard.

Samsung Electronics Australia is voluntarily conducting this recall to ensure the safety and quality of its products for its consumers.

Recall launched - 30 Apr 2013.

What to do

Check the model name of your washing machine (see images). Visit the Samsung website, call us between 8am – 5pm or email us to find out if your machine is affected.

Samsung will arrange for an authorised service technician to provide a free in-home service for all affected models.

If your washer is affected, until the service is performed, Samsung recommends that as a precautionary measure, you only use your washing machine if you are present or nearby to monitor it. If you notice any smoke or smell coming out of the washing machine, turn off the machine at the power point.


Sold at Samsung retailers nationwide.

Product Identifiers

Affected washing machines were manufactured in 2010, 2011, 2012 and some models in 2013.

Affected model numbers:

Supplier Contact

Samsung Electronics Australia Pty Ltd
Email 0800 855 502 Visit their site

Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website -