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Shark Navigator Vacuum Cleaner

Date posted

The Hazard

Risk of Burn and Electric Shock. A fault that can create excessive heat in the power cord has been reported in some of these models.

What to do

Consumers are advised to unplug their vacuum cleaner at the wall and not to use again until it has been repaired.

Consumers are advised to register their details online or call the Shark Hot Line to make arrangements to have the cord and plug replaced free of charge.


Sold through the TV Shop and electrical retailers including – Harvey Norman, Noel Leeming, Mitre 10 and Farmers.

Product Identifiers

The recall covers two Shark vacuum cleaner models: The Shark Navigator Lift-Away (model number NV350NZ) units manufactured prior to 18 October 2014 (which bear a production code 4811A to 4114A inclusive). All Shark Navigator Lift-Away Professional (model number NV356NZ) units.

Supplier Contact

Shark Clean
Email 0800 109 009 Visit their site

Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website -