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System Sensor smoke detector base - B401

Date posted

The Hazard

The bases may not power up when combined with S300 smoke detectors.

Fire hazards may not be detected.

What to do

Contact Johnson Controls to arrange replacement part.

More information is contained in the customer letter all installers have received. To speak to someone, contact Johnson Controls.

Product Identifiers

All B401 bases with a date code of 6043 or later and installed with S300 detectors are affected.

The smoke detectors are installed in commercial buildings or apartment blocks, and will usually be connected to a fire alarm panel near the entrance of the building. They are usually coloured white, but may be alternative colours to match the ceiling.

Please note that they do not have any sounder, emit any tones or warning signals, they do not contain batteries and they are not connected to the mains 240V power.

Supplier Contact

Johnson Controls
Email 09 635 0617 Visit their site

Responsible Agency

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About Product Recalls

Product Recalls is a collaboration between four Government Agencies bringing together consumer product safety recall information into one place to improve public access to essential safety information so you can help protect yourself, your family and your friends. Food recalls are available on the MPI website -