The Hazard!
The upper connection of the handle may become loose or separate from the body, posing a risk of spilling some of the contents and a burn hazard.
What to do...
Stop using your kettle and contact whirlpool to arrange for a replacement.
Whirlpool is also contacting customers who have registered their products.
Product Identifiers
Sold at Harvey Norman, Farmers, Smith & Caughey’s, the Homestore, Heathcote Appliances, H&J Smith, Ballantynes, and other electrical appliance, home appliance and retail stores from November 2013 to February 2018 Affected serial number and model number range (located on base of kettle): Serial Numbers: YA342**** to YA724***** Model Numbers: 5KEK1722AAC (Colour: Almond Cream) 5KEK1722AER (Colour: Empire Red) 5KEK1722AOB (Colour: Onyx Black) 5KEK1722ACU (Colour: Contour Silver) 5KEK1722ASX (Colour: Stainless Steel) (kettles outside of this serial/model number range are not affected)Responsible Agency
MBIE